“What will you achieve in the next 18 months?”
MOL is offering you an exciting career opportunity
Have you considered taking the NAEA Diploma qualification to enhance your property career but were concerned about your academic ability or time commitment? MOL has the perfect solution…….their ‘Fast Track’ NAEA Diploma programme! Now just an 18 month course, MOL provide all the assistance needed to pass this exciting, nationally recognised qualification. And don’t worry if you haven’t studied for some time, since all you require is some experience in the profession and the motivation to succeed. MOL, as a leading flexible and distance learning provider will bring all the experience and professional study resources needed to help you pass this highly regarded qualification.
Let us give you an example of this.
The Diploma examination partly involves writing essays. Even if you haven’t written these for many years (or perhaps never) this blog will demonstrate that with a guiding hand from us, you can be shown how to produce winning essays. This isn’t a skill that you’re born with……..it is simply one that can be taught.
Below is a sample Diploma exam question together with a plan of action as to how to answer it. Once a student has studied the necessary material, it is only a matter of practice to quickly create a template on which to ‘hang’ the actual exam answer. And the good news is that once you’ve practiced this a few times it becomes easier and eventually second nature.
Question Percy is an estate agent and managing agent. He sells a property for Jim at 30% less than its market value. He employs a caretaker for a block of offices he manages without taking adequate references. Sally has an office in the said block and has anumber of items stolen. Advise Jim and Sally if they can sue Percy for negligence.
This is an ideal question for students to demonstrate their knowledge of one of the most common torts, negligence. However care should be taken that the information provided relates to the question, and isn’t just a summary of everything the student knows about this subject.
Step 1
Before proceeding with the question a student may want to brain storm ideas on the subject, writing everything they know on a space on their exam paper. Bearing in mind the above comments, we know that we don’t want all this information but taking a few minutes just to note down ideas may come in useful later to ensure that nothing essential is omitted.
Step 2
There are a variety of ways that the student can start this essay. One would be to begin by:
- defining what negligence is
- outlining the most basic method of deciding whether it has been breached ie
- was a duty of care owed,
- was this duty of care breached, and if it was,
- did this result in loss (either financial, physiological, or physical).
Step 3
- The student could now describe under what circumstances such a duty would be expected. This would include, for example, discussion of whether a party could have reasonably foreseen that their activity or inactivity might cause a breach of a duty of care
- whether there was a sufficiently close enough relationship between the two parties for this duty of care to have been reasonably considered.
Step 4
Now having proved to the examiner that we have a grasp of the relevant parts of this subject, it is time to apply it to the answer.
The first part of the question relies heavily on all the above information. Did Percy, the estate agent, owe Jim a duty of care? Much will depend on the original premise of their business relationship. On what basis did Jim instruct Percy to sell his property? If he was under pressure to sell at any cost then plainly the agent fulfilled his instructions, if Jim formally agreed to accept the offer knowing it was below market value.
However, if like most conventional sales this was not a forced sale situation then it is likely that Percy did not do the best he could for his client. He certainly owed a duty of care to achieve the best possible price within the seller’s timescales, and 30% below market value certainly can not be considered meeting this expectation. If a higher figure could or should have been obtained there is financial loss for the client. Consequently it would be entirely possible to sue the agent for negligence.
Step 5
The second part of the question also considers a slightly different aspect of negligence; that of vicarious liability.
It is clear that using the above information a duty of care was owned to Sally. Those responsible for managing the block she resided in should have used the concept of forseeability to conclude that failing to take adequate references from a party placed in charge of a building could lead to problems.
However, the question asks whether Percy can be sued? This is where we turn to the concept of vicarious liability, ie an employer being responsible for an employees actions. While this relies on a number of factors, the most fundamental of these is the need for there to be an employer/employee relationship and for the tort (in this case negligence) to have occurred during the course of the employment.
There are some simple tests that can be made to decide if the caretaker is an employee or not. Who pays the caretakers wages, who decides when and where the caretaker works, who pays national insurance contributions, who deducts tax, who decides when and how many holidays are taken.
The question makes it that there is likely to be an employer/employee relationship between Percy and the caretaker, and so again Sally can expect to take Percy to court for failure to look after her interests.
Step 6
If the student has time to spare you could also explore the possibility that the caretaker could have been an independent contractor. Determination of this depends on the many factors outlined above.
If this party is indeed independent then there usually is no vicarious liability as the contractor is not an employee. However, even in this situation the agent would have responsibility. There would be a need to check the contractor’s references. As this was not done here, then negligence is a distinct possibility.
Step 7
Re-read the question and answer to ensure that all necessary information has been included and that the answer does relate directly to the needs of the question.
If you have any questions relating to this blog, please call Paul Jager or David Hughes on 0161 920 3381.